Position Description:

A Catering Associate is responsible for providing an outstanding customer experience through exceptional service. This includes assisting customers with their catering and special event needs in a timely and effective manner with support from a larger team of Catering Associates and Event Planners. Catering Associates are responsible for helping develop menus, prepare quotes for customer review, and coordinate with in-store departments for fulfillment. In addition, there are work off-site events in coordination and serving capacities, with volume depending on the season.

Your day-to-day

• Ensure exceptional customer service via phone, email, and in person
• Consistent communication with colleagues to best navigate a large volume of clients
• Being knowledgeable of offerings to assist clients in curating menus and advising on serving sizes
• Majority computer work, utilizing a customized catering program, Outlook, Word, and Excel
• Working with service departments in-store to coordinate orders by distributing sheets and collecting items for
• customer pickup or deliver
• With higher volumes in the summer, but some year round, working off site events in coordination or serving capacities
• Must have drivers license and car

Physical Demands:

• Bending
• Stooping
• Must be able to lift up to 50 pounds
• Working on feet for 5+ hours for occasional on-site events

What you bring to the team:

• Ability to work on a team
• Good oral communication skills
• Great work ethic